Shipping policy

At Sprayorign, we aim to deliver your fragrances safely, quickly, and reliably. This policy outlines how we handle order processing, shipping, and delivery.

Order Processing

  • Orders are typically processed within 1–2 business days after confirmation

  • Orders placed on weekends or public holidays will be processed on the next business day

  • Once your order is shipped, you will receive a tracking link via email or SMS

Shipping Across India

We currently ship across India through trusted courier partners.

Estimated delivery timelines:

  • Metro cities: 2–4 business days

  • Non-metro locations: 3–7 business days

Delivery timelines are estimates and may vary based on location and courier service availability.

Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout

  • We may offer free shipping promotions from time to time

Order Tracking

Once your order is dispatched, you will receive tracking details to monitor your shipment in real time.

Please allow up to 24 hours for tracking updates to reflect after dispatch.

Delivery Issues

Please ensure that your shipping address and contact details are accurate.

Sprayorign is not responsible for:

  • Delays caused by courier partners

  • Incorrect or incomplete shipping information provided by the customer

  • Failed delivery attempts due to unavailability at the delivery address

If your package is marked as delivered but not received, please contact us promptly for assistance.

Damaged or Tampered Packages

If you receive a package that appears damaged or tampered with, we strongly recommend:

  • Recording a clear unboxing video from the moment you open the package

  • Reporting the issue within 48 hours of delivery

This is required to process any claims, as outlined in our Return & Refund Policy.

Multiple Shipments

In some cases, your order may be shipped in multiple packages depending on product availability. You will be notified if this occurs.

Order Delays

While we strive to meet delivery timelines, delays may occur due to:

  • High order volumes

  • Weather conditions or natural disruptions

  • Operational or courier-related issues

We appreciate your patience in such situations.

Contact & Support

For any shipping-related queries or assistance, please reach out to our support team through the contact details provided on our website.

We are committed to making your Sprayorign experience smooth, reliable, and trustworthy—from checkout to delivery.