Privacy policy

Last updated: June 2026

At Sprayorign, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. INFORMATION WE COLLECT

When you visit Sprayorign, we may collect the following information:

Information you provide directly:

  • Name, email address, phone number, and shipping/billing address when you place an order or create an account
  • Payment information (processed securely through our payment providers — we do not store card details on our servers)
  • Messages and inquiries you send us through contact forms or email

Information collected automatically:

  • Browser type, IP address, device information, and pages visited
  • Cookies and similar tracking technologies to improve your browsing experience
  • Referring URLs and how you interact with our website

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Process and fulfil your orders, including sending order confirmations and shipping updates
  • Communicate with you regarding your purchases, returns, or inquiries
  • Send you marketing emails and fragrance recommendations, if you have opted in (you may unsubscribe at any time)
  • Improve our website, products, and overall customer experience
  • Prevent fraud and ensure the security of transactions
  • Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

3. SHARING YOUR INFORMATION

We share your information only with trusted third parties who help us operate our business, including:

  • Payment processors (such as Razorpay, or Shopify Payments) to securely handle transactions.
  • Shipping and logistics partners to deliver your orders
  • Email marketing platforms to send order updates and newsletters
  • Analytics providers (such as Google Analytics) to understand website usage

All third-party partners are required to handle your information securely and in accordance with applicable privacy laws.

4. COOKIES

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can choose to disable cookies through your browser settings. However, some features of our website may not function correctly without them.

Types of cookies we use:

  • Essential cookies (required for the website to function)
  • Analytics cookies (to understand visitor behaviour)
  • Marketing cookies (to show relevant content and offers)

5. DATA RETENTION

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order records are typically retained for a minimum of 5 years for accounting and legal compliance.

You may request deletion of your personal data at any time by contacting us at the details below.

6. YOUR RIGHTS

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data, subject to legal obligations
  • Opt out of marketing communications at any time
  • Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us at hello@sprayorign.com

7. SECURITY

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, or misuse. All transactions on our website are encrypted using SSL technology.

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

9. CHILDREN'S PRIVACY

Sprayorign is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this policy periodically.

11. CONTACT US

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:

Sprayorign Email: support.sprayorign@gmail.com Website: www.sprayorign.com