Terms of service

Terms of Service

Welcome to Sprayorign. By accessing or using our website and purchasing from us, you agree to be bound by the following Terms of Service. Please read them carefully.

1. Overview

Sprayorign is an online fragrance retailer offering authentic designer perfumes, curated Middle Eastern fragrances, and decants. These Terms govern your use of our website and services.

By using our site, you confirm that you are at least the age of majority in your jurisdiction or have permission from a legal guardian.

2. Product Information & Authenticity

We are committed to selling 100% authentic products sourced from trusted suppliers and distributors.

While we strive for accuracy in product descriptions, images, and pricing, minor variations (such as packaging updates or batch differences) may occur.

3. Orders & Acceptance

  • All orders are subject to availability and confirmation

  • We reserve the right to refuse or cancel any order at our discretion

  • Once an order is placed, you will receive a confirmation notification

Sprayorign may cancel orders due to pricing errors, stock issues, or suspected fraudulent activity.

4. Pricing & Payments

  • All prices are listed in INR (₹) and include applicable taxes unless stated otherwise

  • We reserve the right to update pricing at any time without prior notice

  • Payments must be completed through approved payment methods available on our website

5. Shipping & Delivery

We aim to process and dispatch orders promptly. Delivery timelines may vary based on location and courier services.

Sprayorign is not responsible for delays caused by:

  • Courier partners

  • Natural events or unforeseen circumstances

  • Incorrect shipping information provided by the customer

6. Returns, Refunds & Claims

All returns, refunds, and claims are governed by our Return & Refund Policy.

By placing an order, you agree to the conditions outlined, including:

  • Strict eligibility criteria for returns

  • Mandatory unboxing video requirements for claims

7. Fragrance Disclaimer

Fragrance perception varies from person to person.

We do not guarantee that a fragrance will meet individual preferences, expectations, or interpretations.

We strongly recommend trying decants before purchasing full-size bottles.

8. Intellectual Property

All content on the Sprayorign website, including text, images, branding, logos, and design elements, is the property of Sprayorign and may not be used, reproduced, or distributed without prior written permission.

9. User Conduct

By using our website, you agree not to:

  • Engage in fraudulent activities

  • Misuse the platform or attempt to disrupt operations

  • Provide false or misleading information

We reserve the right to restrict or terminate access for violations.

10. Limitation of Liability

Sprayorign shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Losses arising from misuse of products

  • Delays or failures beyond our reasonable control

All products are used at the customer's own discretion.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data.

12. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page.

Continued use of the website constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

14. Contact Information

For any questions regarding these Terms, please contact our support team through the official channels listed on our website.

By using Sprayorign, you acknowledge that you have read, understood, and agreed to these Terms of Service.